Holiday Inn Express & Suites S - San Antonio

No room avaliable

Greeting at the front desk was wonderful and staff was very helpful for all our question about sight seeing and places to eat!

Comfortable, clean rooms and a freindly staff.

Breakfast could be available a little later. I missed breakfast both mornings. I wanted to sleep in, it's not something I get to do often.

The break fast was excellent and the was a lot of variety of food. The customer service was superb. I would like to thank every single person that made my stay there feel like I would want to come back.

Honestly, I can't think of one thing.

5th stay here. Always clean, friendly, professional.

Housekeeping starts cleaning all rooms at 8am. Regular rooms could still have a microwave available.

We were there to see our son graduate from basic training in the Air Force. Staff was very friendly, breakfast was wonderful, hotel was very clean. Great place to stay.

Warm, fresh coffee. Enough parking available

Not near good restaurants. Pancake maker not working. Not enough breakfast variety.

Comfortable beds

The staff was not friendly or pleasant. Did not feel welcomed or valued as a guest. I had special requests that I noted on the reservation. To have a baby bed and bedding in the room on check in and to provide extra towels in the room. It was not done or even acknowledged as a request. I had to go back to the front and ask for them for the items.

I loved that our beds were made room very cleaned got extra clean towels.. Breakfast was very good too..

I didn't like that we didn't have a refrigerator nor microwave

Didn't vacuum room, Hot tub broken, door didn't lock. Had to request proper room rate/cost as I was over charged. Breakfast was late to open two days of my stay, didn't replace tissue for 4 days. Various things in room not very clean and in disrepair. Showers were cold and took about 10 minutes to get hot.

I loved this hotel. We went for a trip to sea world with hubby and kids. We enjoyed our stay here the staff was very nice and the room was clean.

Don't like the pancake machine. It didn't even work while we were there. Waffles are much better! Spotlight outside shined right into my room.

The staff at front desk was just awesome. Raul was so helpful and I did not get the name of young lady with him but she also was wonderful and helpful. I had a seizure when I came into the hotel at check in and Raul helped me get up to my room in a wheel chair. The room was vey comfortable and clean.

Nothing!

The property was close to the air force base.

The rooms above the pool smelled like mildew. When we asked for a different room the front desk treat us us poorly. Pool area was muggy and lack proper ventilation.

Staff was wonderful...

little out dated .. House keeping was so so .. Lot of issues on my floor do to guest ... Smoking pot setting off fire alarms slamming doors late at night